HIV Care Directions®


HIV Care DirectionsCare Directions Logo
HIV Care Directions® (HIVCD) is a nationally accredited, professional case management program that has provided medical and support case management services since 1992 to individuals living with HIV who are 18 years of age and older.
HIVCD Case Managers conduct bio-psycho-social assessments, develop individualized care plans, and provide linkages to services to meet each person’s identified needs.

Those services include access to and maintenance of primary medical care and medications, transportation for HIV care related services, and a variety of additional medical and support services for their clients.

Case Managers work extensively with medical providers, HIV service organizations, government entities, and every community resource to meet those needs and accomplish an individual’s healthcare goals.

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HIV Resources

Below you will find additional resources in Arizona and Nationally.


HIV Care Directions Case Management office is located at:

1366 E. Thomas Rd, Suite 200, Phoenix, AZ 85014
Phone: 602 264-2273
Fax: 602 264-8868
Hours: Mon – Fri., 8a – 5p

Central Eligibility Office is located at:

1366 E. Thomas Rd, Suite 203, Phoenix   85014
Phone: 602 212-3788 or 1 866 716-2177
Fax: 602 212-3784
Walk-in Hours: Mon – Thurs., 8a – 4p

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Non-Discrimination Notice

The Ryan White Part A Program complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.  If you believe that any recipient of Ryan White Part A funding within this jurisdiction has failed to provide services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the Ryan White Part A by calling 602-506-5341, faxing 602-506-6988 or emailing

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201, 1-800-368-1019, 1-800-537-7697 (TDD) Complaint forms are available at


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